The Modern Work Number 

Meeting the Mobile First Company and partnering with Allo

In my years in the tech field, I’ve worked in numerous niches and services. In my earlier days as a Microsoft 365 specialist, I worked heavily with Microsoft Teams Voice, helping support multiple VoIP lines across many employees within the company. It was clunky at times back then, but it worked, and it changed the game of how businesses assign phone numbers to their employees and keep track of their growing workforce.

At Create With Creed8, the story is a bit different. I haven’t been working with a single enterprise company. I’ve been working with a group I’ve been very passionate about, and that’s small businesses, the businesses that for years didn’t know who to go to to figure out their tech systems. Maybe they hired one company to set up their infrastructure, their billing, their workspace. Maybe they built it themselves following tutorials online and weren’t sure if what they put together really worked the way they intended.

One area I didn’t expect to find myself in, and realized how badly it was needed for these businesses, was voice. Many are using Google Voice as their main go-to. Many found a random VoIP service online that they’re way overpaying for and that hasn’t been updated since 2018. And many, and here’s the big one, are using their own personal phone numbers to do all their business work on.

What’s the solution I recommend? Well, for years it’s been my main partner and go-to VoIP phone service, which is just an app on your phone or a website you can log in to on your computer. It’s been around for years and went by the name OpenPhone, and it recently rebranded to Quo as they started rapidly adding new features such as an AI voice receptionist, call flows, and connectors with more CRMs and AI services like Claude and ChatGPT. I’m a Quo certified expert, so feel free to read my other blog, “My Phone Receptionist Is a Robot,” to learn more about them. Quo is one of Creed8’s top recommendations so you never miss a call again and have a service you can rely on.

Though I’ll clearly state, I’m quite tech agnostic, and I’ll never just tell you, “Here’s the service to get because I’m partnered with them now, go about your day.” The first thing my Digital Architect Plan looks for is what tech stack works for YOU and your business needs. So I’m happy to announce I’ve also partnered with a new phone system called Allo.

Who Is Allo?

Allo is a phone service made by The Mobile-First Company, founded by CEO Jeremy Goillot. They started in Paris, France and now run out of Miami, with offices in Paris and Buenos Aires too. They raised a $12M seed round in October 2025 and their plan is to build an AI software suite for small teams to replace legacy software. In this case, it’s your work phone number.

Allo can work as an app on your phone, with your own assigned phone number you can call and text from like any other. But the real magic here is the way they view calls. They see phone lines like email: there are folders, you can tag calls, and every call gets summarized. Best of all, it’s built natively from the ground up with modern software in mind, so a built-in AI agent that you can customize to your heart’s content lives right there in the app. It can answer your calls, transfer that call to you, book meetings, and gather information from your customers, and it remembers past context.

Setting it up was the easiest thing I’ve ever done. It simply asked me questions and read a few of my SOPs and my website, and when I ran my tests and roleplayed a customer with it, it sounded exactly like how I would talk about Creed8. Give it a try: call me on my Allo number and my agent “Jared” will answer. +1 512-688-8526

It’s Not Just the Receptionist

This is what I underestimated when I first started looking into it, and what I think most people miss when they hear “AI phone system” and glaze over.

Allo isn’t one feature with a phone attached. It’s doing four different jobs.

Call flows and routing. The right person rings, in the right order, with hours and fallbacks for when nobody’s around.

The AI receptionist. Everything nobody picks up.

The power dialer. The outbound side, $50 a month for the whole team, with voicemails auto-skipped so you’re not sitting through them.

Post-call actions. The summary, the tags, the CRM entry, and a drafted follow-up email or text sitting there waiting for you to hit send.

That fourth one is the one I’d actually switch for. It’s not the call. It’s the admin after the call, the twenty minutes of typing up what just happened and then forgetting to send the follow-up anyway. Allo’s summaries and transcripts run on every call on every plan, including the ones you made yourself.

EW AI

The short answer on whether Allo’s AI is safe with your customer data: yes, and here’s why I checked.

This was actually one of the first things I asked my partner manager at Allo about. Creed8 isn’t anti-AI, however I do advocate strongly for practical AI use: using it as a tool when needed and making sure it isn’t encroaching on your or your clients’ data. And I was well impressed.

Allo started in Europe and still runs out of Paris, so they’re working under the strict EU digital laws that have made by far the most and best advancements in keeping us safe in the ever-growing world of technology. They’ll also sign a HIPAA Business Associate Agreement if you’re in healthcare and need one, which runs $50 a month for the workspace.

One thing I didn’t expect: the receptionist speaks six languages. English, French, Canadian French, Spanish, German and Croatian, with over thirty voices to pick from. If you’ve got Spanish-speaking customers, that’s not a small detail.

The AI features are cool, but if you don’t want to use them, there are so many more features built into Allo, as it’s first and foremost a good phone system.

Quo vs. Allo

That title is a trick question. I now have both, and I now recommend both. I see two very different use cases, and the clients I’d recommend Quo to wouldn’t normally be who I’d recommend Allo to. However, I will say there is a lot of overlap, and after speaking with both companies’ partner managers recently, I can say they will definitely become closer and closer matches as time goes by.

Maybe in the future we can go into more detail on this, but in short, from my use case, I love Quo for being clean, approachable, and focused on their customers first so their experience is the best it can be. As for Allo, they’re making great strides in the sales call space and AI features.

Both of them have an AI receptionist. Both answer around the clock, take a few calls at once, and book appointments. What’s different is how you pay for it. Quo includes Sona on every plan and meters what it answers, so you buy credits. Allo prices its receptionist as an add on and doesn’t count the calls at all.

A meter or a flat rate. Neither one is a rip-off, they’re just different models.

So if your phone is quiet enough that you’re only missing a handful of calls a month, and want a service that has been around and has a proven track record Go with Quo (Instagram title, pun intended). If your phone rings constantly your calling out, or you’re making a lot of cold calls, choose Allo.  Feature wise i will say Allo is winning in that department. 

A direct quote from Allo’s website manager Maria “There’s one more difference worth printing, because it’s structural and not marketing: their AI is inbound-only, while ours runs on outbound calls too, so cold calls, follow-ups and callbacks all get transcribed, summarized, tagged and logged the same way. I should also correct your “one flat fee” phrasing before someone else does: our AI receptionist is a paid add-on, priced as one extra seat. So the contrast isn’t free vs paid, it’s a flat seat vs per-call credits.” 

Where it shows up in daily use is the logging. Allo summarizes and transcribes every call on every plan, outbound included. Quo does the same on Business and up, but on the entry plan you only get it for the calls Sona handled. So if you’re dialling out all day and you’re pricing entry tiers, that’s something to look at.

At the end of the day, if you need help setting up or need a tech partner to integrate them into your tech stack, shameless plug: choose Creed8.

Meeting The Team In Mexico 

Now here’s the fun part. I was very lucky. Shortly after partnering with Allo and planning out how I could bring it into my Creed8 offers, my partner manager Caitlyn asked me a very on-the-spot question: “Hey, we’re having an offsite meetup in Cancún next week. I know it’s really short notice, but would you like to join us and meet the team?”

So naturally I said yes. A plane ride, a private transfer, and a bus away, I met the entire Allo team at their offsite villa in Mexico. The day before, I heard they were doing a hackathon and the energy was intense, and when I got there, suffice it to say it was. My nerd brain lit up as I saw developers from Argentina and workers from across Paris and the US working, brainstorming, writing new features on the fly, and being so locked in while also having a very good time.

Getting there, I was instantly greeted by my partner manager, who was very welcoming, showed me around their stay, and introduced me to their team and their founder, Jeremy Goillot. Then it was right to work. The first session was a Q&A with their engineers. They asked me some questions about my own user testing and how I found the platform, and explained a bit of the backend and their upcoming features.

I of course had to ask the very blunt question, maybe one only someone like me would be willing to ask: “So how much code are you all still writing by hand, and how much is Claude doing for you?” Happy to hear, after a bit of a chuckle, it was all by hand. They then explained more about the languages and frameworks the y built their front end and back end on. Without sharing that info, let’s just say I nerded out, and I can feel confident saying these guys are the real deal: highly experienced and skilled developers and designers.

After a brief break and taking a bite from their breakfast buffet, next was a full breakdown and walkthrough of their call flow system. This is how your phone line knows who to ring, what to do if no one answers or if you have a phone dialer set up, and what happens if the customer presses 1 or 2. You’ve probably been on a call like that before. They showed me some super simple setups and some hyper-complex flows. I was told, “Try to break it.” Suffice it to say, their call flow system is very robust and can do whatever you need it to.

Next Was My Presentation

 

  “Meeting went really well! We did some collaborative product enablement together, and Ryan guest spoke at a fireside chat to  share his telecom space knowledge, it was super insightful and great to have with our team.” – Caitlyn Vaughn, Head of Partnerships, The Mobile First Company       

Working remotely makes it very easy to show up on a screen to do a webinar or talk to a client with confidence. Getting in front of a group of highly talented individuals and talking about my work and my background in VoIP was a bit nerve-racking, but I’m happy and honored to have been given a short spotlight and to be able to run a Q&A session for their team, answering their questions on my client work, what I’ve seen in the market, and my insights into the VoIP world and real-world use cases from my work with Creed8.

Creed8 focuses on being the bridge between a faceless tech organization that sets you up and hiring your own dedicated IT or tech person. The Creed8 Loop System builds on this through its many layers, making your tech systems work together, all managed by one connected partner. We’ve worked with many different small to medium-sized businesses, ranging from single consultancies to small teams and some larger companies who need a quick fix. But our main niche is creatives: people who build a craft for a living, whether that’s handmade pottery or painting, digital art, photography, videography, course making, or game design. Whatever it is you want to make, you should be free to Create it with Creed8, so we can handle the tech to keep everything flowing. Which is why our motto is Creative Tech. Simplified.

The Voice Architect Plan

I haven’t even talked about my favorite part of Allo, what got me excited and why I’ve decided to bring them deeper into my own offers. Their API allows developers like me to integrate your Allo account into your own apps and software. This creates a whole world of support and possibilities for me and my clients, both those I build custom apps for and now in Creed8’s own custom client portal. I’m able to use their API so that Creed8 clients who also have an Allo account can see their user data and stats straight from their own client portal, to truly keep that Creed8 simplified promise.

It goes further than I expected, too. Their connector lets me read and write the receptionist’s whole setup, its prompt, its transfer rules, its hours, even save call flow drafts, without leaving Claude. Publishing a flow still takes a human clicking the button in the app, which is exactly how it should be.

This all plays into a bigger offer and change within Creed8. Currently, the flagship Digital Architect Plan is a custom-scope plan that is rebuilt every time a select client signs up, to build out their tech needs. This is great, but it can be costly, and that $3,000 entry may not cover your specific needs, or it may reach too far into your tech when really you need a more specific area fixed. That’s why I’m rolling out new Architect Plans templated for different areas, starting with Voice, Foundations, Automations, and Security.

In this case, the Voice Architect Plan builds out the best plan forward for your business’s voice needs, then sets it up using our Loop System, connected to your CRM, emails, payments, whatever you need. This means if you’re planning on joining Allo and looking for that tech stack bundle and a tech point person with Creed8 too, there’s a clear and easy path forward for you. This is especially helpful if you’re migrating from another service, need to set up specific call flows, or manage multiple numbers.

Their AI agent tool is excellent. Honestly, I would say you wouldn’t even need me to set that up for you, but Creed8 offers a clear, white-glove service to get you started with the least amount of friction. No messy tools. Just tech, simplified.

Looking to try Allo on your own? Use my link or a 7-day free trial.

Or book a free tech assessment.

Some Photos at the Villa with The Mobile First Company